Last updated 1 June 2020 ·
Most companies donât have a problem setting goals. And many of them have a longer-term vision that their leaders are shooting for. But we do see companies struggling in being able to effectively cascade them throughout the company and get everyone aiming at the same target.
Weâve seen the same company issue a word document to some people to fill in their goals, and then a spreadsheet to others. We see people with different shaped goals that arenât aligned with the companyâs strategic plan. A poorly designed system like that prevents a team from performing at its best. Itâs a mess, and itâs immensely frustrating for the companyâs leaders.
The good news is itâs easy to find a way to help increase a teamâs effectiveness and productivity. Itâs the foundation on which we built ReclaroÂŽ, and we call it the 1-3-5ÂŽ performance system.
The purpose of it is to have everyone pulling in the same direction and using the same process and language. Hereâs our 8-step plan:
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As the leader of the business, you decide on the main big thing you want to achieve in the next 12 months. We call this your Vision. Youâll have just one of these for the business, so choose your top priority carefully!
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Then you create three Core Objectives for the business overall. These are based on your Vision and are normally âownedâ by the CEO or MD.
In most cases we find these are based around three pillars: Strategy; Operations; and People.
As Larry Bossidy and Ram Charan wrote in Execution: The discipline of getting things done: âThe three core processes of execution â people, strategy and operations â remain the building blocks and heart of good execution.â"
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Finally, for each of the three Core Objectives, the CEO comes up with five stepping-stone Goals.
And there you have it â thatâs how we came up with 1-3-5ÂŽ.
Weâre not done yet, though. Itâs all very well for the CEO to have a 1-3-5ÂŽ plan. But it only adds value to the business when that plan is cascaded through the management structure.
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So the CEO then shares his or her three Core Objectives with the rest of the leadership team and also the management team. This is critical so that everyone in a strategically significant position knows the companyâs three main objectives for the next 12 months.
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Each of your Senior Leadership Team (SLT) then creates a Vision for their areas of responsibility. This Vision is aligned with the CEOâs Vision and Core Objectives. They can then build their own 1-3-5® plan with three Core Objectives and five Goals for each Core Objective.
For example, a Head of Sales might have three Core Objectives around: delivering excellence to existing customers; building a sales engine to reach new customers; and building an excellent sales team.
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Once youâve done this with the SLT, you can repeat the process with the next level of your management team. At each stage, itâs vital to make sure that the person being cascaded to is aligned with the person they report to and everyone is on the same page.
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We also find that once the management team is onboard and aligned, some companies cascade out further, to the supervisor team.
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Finally, setting up a network of aligned 1-3-5® plans across the management team is only the first step. Itâs vital to check-in regularly with people. A schedule of 121 meetings helps them stay on track with their Goals and Objectives â so that they can achieve their Vision.
This is not a one âset and forgetâ exercise. This is a performance system that allows you to build the discipline of getting things done.
If you want some help on what a good 121 structure looks like, check out this blog.
Building amazing 1-3-5ÂŽ action plans that align teams and maximise productivity is what we excel at here at ReclaroÂŽ. If youâd like help setting up a performance management system that cascades objectives and goals so people produce better results, please email me pete@reclaro.com.